Content Safety

1. Introduction

This Content Safety Policy (“Policy”) applies to your use of the Creatide mobile applications and website (the “Service”), operated by AIVID, LLC, a Delaware limited liability company (the “Company”). Read this together with our Terms of Service, Privacy Policy, and Refund & Cancellation Policy. If this Policy conflicts with the Terms of Service, the Terms of Service control. For assistance, visit Support.

2. Definitions

• User Content: Videos, images, prompts, text, audio, and other materials you upload or generate via the Service.
• Models/Effects: AI generation and transformation features available within Creatide
• Harm: Any reasonably foreseeable risk of injury, exploitation, unlawful activity, or significant distress.

3. Eligibility & Minors

The Service is intended for users aged 18 and above; we do not knowingly collect data from children under 18. Do not use the Service if you are under 18.

4. General Rules of Use

Use the Service lawfully and responsibly. Prohibited activities include, without limitation: unlawful behavior, IP rights violations, transmitting defamatory/obscene material, distributing malware or attempting to disrupt the Service, automated scraping/botting, unauthorized access attempts, and identity misrepresentation. Violations may lead to suspension or termination.

5. Prohibited Content & Conduct

You may not upload, generate, publish, or facilitate any of the following:

• Illegal content or activity (e.g., child sexual abuse material, human trafficking, terrorism, illegal drugs/guns trading, doxxing, credible threats of violence).
• Non-consensual or exploitative sexual content, sexualization of minors, incest, bestiality, or any depiction that violates applicable laws or platform rules.
• Hate or harassment: dehumanizing or violent content targeting protected classes; threats or incitement.
• Malware, exploits, or instructions to cause physical/economic harm (e.g., bomb-making, bioweaponization, malicious hacking). Legitimate security research requires proof of authorization and must not endanger others.
• Fraud and deception: phishing, scams, impersonation, manipulated media to defraud or materially mislead (including undisclosed deepfakes of private individuals).
• Infringement: content that violates copyrights, trademarks, rights of publicity/likeness or privacy. You must own or have rights to all inputs and outputs you use.
• Personal data abuse: unlawful collection, processing, or publishing of sensitive personal data contrary to our Privacy Policy.
• Engagement boosting / automation on third-party platforms (fake likes, follows, views, comments), or any functionality that simulates user actions to manipulate metrics.
• Downloaders / rippers / DRM or paywall bypass, credential sharing, or similar IP-infringing workflows.
• Music & audio cloning without rights: unauthorized sound-alike or voice imitation of identifiable artists/individuals; unlicensed use of copyrighted compositions, recordings, or samples.
• Political deception: undisclosed or deceptive synthetic media intended to influence civic processes or political outcomes.

6. Restricted Content (Context/Disclosure Required)

Some categories may be allowed only with strong safeguards, clear disclosures, and a lawful basis. We may limit or block these case-by-case:

• Synthetic or edited media of real people (e.g., face swaps, voice clones): requires verifiable consent for private individuals and clear labeling; never sexualize or defame.
• Professional advice (medical, legal, financial): include disclaimers; outputs are not a substitute for licensed professional services.
• Violence, self-harm, or distressing content: only for documentary, educational, or newsworthy purposes with context and appropriate warnings; direct encouragement is prohibited.

7. Rules for AI-Generated Outputs

• Outputs may be similar to training patterns; uniqueness is not guaranteed. You are responsible for reviewing outputs for legality, accuracy, and rights clearance.
• Label realistic synthetic media as “generated” or “edited”; do not mislead viewers about authenticity.
• We may attach watermarks or provenance signals to generated media and may require labeling in sensitive categories. Do not remove or alter these measures.
• Do not remove, bypass, or interfere with safety filters, rate-limits, or integrity mechanisms.

8. Moderation & Enforcement

We use automated and human review to detect policy violations, prevent abuse, and protect users. We may remove content, restrict features, throttle usage, suspend or terminate accounts, and preserve/share data with competent authorities where legally required (e.g., CSAM). Repeat or severe violators may be banned.

To report abuse or rights violations, contact Support or see DMCA & Takedown.

9. Third-Party Services & SDKs

The Service integrates third-party providers for authentication, analytics, payments/subscriptions, attribution, hosting, and app stores. Payments are processed by Stripe. By making a purchase, you also agree to the applicable Stripe terms, including the Stripe Services Agreement and Stripe Privacy Policy. Your use of third-party providers is subject to their terms and privacy notices. We may receive limited signals from these providers (e.g., fraud/abuse indicators) to help protect the Service. The merchant of record is AIVID, LLC.

10. Reporting & Appeals

If you believe content violates this Policy, or your content was removed in error, contact us via Support or email [email protected] with relevant URLs, timestamps, and a brief explanation. We will review promptly and may request additional information.

11. Governing Law & Conflicts

This Policy forms part of the Terms of Service. Governing law, venue, and dispute resolution are as stated in the Terms of Service. In case of inconsistency, the Terms of Service prevail.

12. Changes to this Policy

We may update this Policy from time to time. Material changes will be notified via email and/or in-product notices. Continued use after the effective date constitutes acceptance of the changes.

13. Contact

Company: AIVID, LLC. Address: 131 Continental Dr Suite 305, Newark, DE 19713, United States. Email: [email protected].

14. Service Notes (Data & Hosting)

Personal data may be hosted and processed in the United States and/or the European Union (e.g., Germany); some third-party processors may transfer data within their global infrastructure with appropriate safeguards (e.g., standard contractual clauses). See our Privacy Policy for details.

15. Billing Misuse

Fraudulent purchases, unauthorized chargebacks, abusive disputes, spending credits after disputing the related transaction, or abuse of promotions may lead to account restrictions, suspension, termination, credit removal, and future purchasing restrictions, consistent with our Refund & Cancellation Policy and Terms of Service. Payment processing is provided by Stripe; we may share necessary information with Stripe for fraud prevention, dispute handling, chargeback defense, and compliance.